← Back to Casa Del Mare

Privacy Policy

Last Updated: March 2026

1. Information We Collect

Casa Del Mare collects personal information when you submit photos to our Guest Wall, including:

• Email address
• First and last name
• Phone number
• City and state
• Check-in and check-out dates
• Photo image file

We collect this information only when you voluntarily submit it through our Guest Wall form. We do not collect information through cookies, tracking pixels, or other automatic methods.

2. How We Use Your Information

Your information is used exclusively for the following purposes:

• Guest Wall Display: To display your first name and last initial alongside your photo on our website (with your explicit consent)
• Gift Card Eligibility: To match your submission against our property management records to verify you are a past guest and determine eligibility for our rewards program
• Rewards Administration: To issue gift cards to returning guests as part of our loyalty program
• Contact: To contact you regarding your submission or rewards eligibility

We will not:

• Share your information with third parties
• Use your email for marketing unless you explicitly opt-in
• Sell or license your personal data
• Display your email, phone number, city, or full name on the website

3. Data Storage & Retention

Your submitted information is stored indefinitely in our submission database to support our return guest rewards program. You may request deletion of your information at any time by contacting us at contact@familybeachtrips.com.

4. Photo Usage Rights

By submitting a photo, you grant Casa Del Mare the right to:

• Display your photo on our website and social media
• Use your photo in marketing materials with your permission
• Share your photo with property management partners

You retain all copyrights to your photo. Casa Del Mare will not modify, alter, or use your photo in ways not described above.

5. Data Security

We take reasonable steps to protect your information from unauthorized access. However, no internet transmission is 100% secure. We use Basin (a third-party form processor) to handle submissions securely.

6. Third-Party Service Providers

We use Basin (https://usebasin.com) to process and store form submissions. Basin's privacy practices are governed by their own privacy policy. We recommend reviewing their policy at https://usebasin.com/privacy.

We do not share your information with other third parties without your consent.

7. Your Rights

You have the right to:

• Request access to your submitted information
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent for photo display at any time

To exercise these rights, contact us at contact@familybeachtrips.com.

8. Children's Privacy

Our Guest Wall is not intended for children under 13. We do not knowingly collect information from children. If we learn we have collected information from a child under 13, we will delete it promptly.

9. Policy Updates

We may update this privacy policy periodically. We will notify you of material changes by updating the "Last Updated" date on our website.

10. Contact Us

For questions about this privacy policy or our privacy practices, contact:

Casa Del Mare
325 52nd Ave North
North Myrtle Beach, SC 29582
Email: contact@familybeachtrips.com